Please feel free to contact us for more information.
If you have questions or comments about our personalized ceramic gifts, please feel free to email Dorothy at
We will respond to questions as soon as possible. Thank you for your interest!
All of our personalized products are made especially for you. For this reason, all sales are final and non-refundable.
Returns cannot be accepted after 30 days.
Merchandise must be returned in it's original inner packing and must be in resale condition. Merchandise, merchandise packaging, and inner packing must bear no markings or be otherwise defaced or damaged. No credit will be given for items that do not meet these requirements.
Return Policy for broken or defective items
If an item reaches you in less than satisfactory condition, please contact us immediately.
You must contact us within 30 days of receipt of merchandise.